Privacy Policy
At Best Home Internet, we are committed to protecting your privacy. All personal information collected through this website will be treated as strictly confidential and handled in accordance with the laws of the United Arab Emirates governing privacy rights and data protection. We will only disclose your information when required by UAE law enforcement or legal authorities, or when necessary to fulfill a legal obligation.
We do not collect any personally identifiable information unless you voluntarily register or provide it on our website. If you do choose to register, we may use the information you provide for the following purposes:
To process and fulfill your orders (which may include sharing your data with trusted third-party service providers involved in order fulfillment)
To manage and maintain the website and your user experience
For statistical analysis to help improve our services and website performance
To notify you about new products, offers, or promotions that may interest you
Marketing Communication
In line with the UAE Telecommunications and Digital Government Regulatory Authority’s (TDRA) Unsolicited Electronic Communications Policy, we may send you promotional messages or updates about our latest offers via email, SMS, or phone. These communications are entirely optional and free of charge.
If you prefer not to receive marketing communications, you may opt out at any time by emailing us at besthomeinternet@gmail.com. Your request will be processed within 14 days, after which you will no longer receive promotional emails, SMS messages, or calls.
Please note: opting out of marketing communication does not affect service-related messages such as payment reminders, account alerts, or important notifications.
Automatically Collected Information
When you visit our website, we may automatically collect and store certain information including your IP address, date and time of visit, and pages visited. This data is used for internal analytics, system administration, and to improve our site and service offerings. In some cases, this information may be shared with third-party partners strictly for the purposes of performance monitoring and improvement.
Communications Disclaimer
All emails sent by or on behalf of Best Home Internet and any attached files may contain confidential or legally privileged information. If you are not the intended recipient, please delete the email and notify us immediately. Any unauthorized use, disclosure, or distribution is strictly prohibited.
Email communication is not a legally binding medium for contracts or agreements. No content in an email from our domain shall be interpreted as creating a legal obligation or commitment by [Your Website Name].
Attachments should always be checked for viruses before opening. Email correspondence may be monitored and stored as per UAE laws.
OBD Promotional Call Opt-Out Policy
If at any point you wish to stop receiving promotional calls or SMS messages related to our offers, products, or services, you can email besthomeinternet@gmail.com with your request. This request will be processed within 14 days, after which such communications will cease.
We ensure that clear opt-out instructions are provided at the time of service subscription. All opt-out requests are securely logged in our system and are available for future reference if needed.
Please note: roaming charges incurred during the receipt of promotional calls are not refundable. We encourage customers to use discretion while accepting or rejecting calls when traveling internationally.
Thank you for trusting Best Home Internet. We’re committed to safeguarding your data and providing transparency in everything we do. If you have any questions regarding this Privacy Policy, please contact us at besthomeinternet@gmail.com